Patrique Mercier Recruitment PT is excited to announce a fantastic opportunity for an Italian Speaking Financial Services Support Agent to join our team remotely from anywhere in Greece. As a premier recruitment agency, we focus on connecting talented individuals with rewarding career opportunities across various sectors. In this role, you will be responsible for providing exceptional support to clients in Italian, assisting them with their inquiries related to financial products and services. If you are passionate about delivering top-notch customer service and seeking a dynamic work environment, we want to hear from you!
Responsibilities
- Provide outstanding customer support in Italian regarding financial products and services.
- Assist clients with inquiries related to account management, transactions, and compliance.
- Troubleshoot customer issues and ensure efficient resolution.
- Document all customer interactions accurately and maintain detailed records.
- Collaborate with internal teams to deliver comprehensive client solutions.
- Engage in ongoing training to stay up-to-date on financial regulations and product offerings.
- Foster positive relationships by delivering exceptional customer service.
Requirements
- Fluency in Italian and English is required.
- Experience in customer service or support roles, preferably in the financial services sector.
- Strong problem-solving skills and meticulous attention to detail.
- Excellent verbal and written communication abilities.
- Familiarity with customer support platforms and CRM tools.
- Commitment to providing high-quality service and resolving client inquiries efficiently.
- Ability to work independently in a remote environment while effectively managing time.
Benefits
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....