Are you looking for a chance to advance your career while enjoying life in beautiful, sunny locations? This is your opportunity to make your mark in a leading international company (such as Google, Netflix, Meta, etc). In your downtime, explore Greece’s gorgeous beaches, indulge in its famous cuisine, and take advantage of its favorable tax benefits.
Important: *Applicants must hold a European passport or a valid work permit.*
🎤 Represent the biggest brands in the world!🎤
In this role, you will be the voice of the company, offering professional technical assistance to customers related to KYC (Know Your Customer) processes and compliance. You will validate customer details, approve requests based on eligibility, and ensure adherence to banking regulations and guidelines. We're looking for individuals with a problem-solving attitude and a proactive approach.
- Validate and process customer KYC requests thoroughly and efficiently
- Approve or reject requests based on eligibility and the validity of provided documents
- Handle suspicious activity reports (SAR) by validating account details and providing the required data to the appropriate authority
- Follow banking processes for account actions and inform the respective departments
- Provide accurate and complete information while ensuring compliance with regulations
- Build positive relationships through courteous and professional communication
- Work closely with management and compliance teams to offer feedback for process improvement
Requirements
💼 We Need You!
- Fluent in French with strong English skills (minimum B2 level)
- Prior customer service experience is beneficial but not mandatory
- Basic computer proficiency and multitasking capabilities
- A strong willingness to learn, adapt, and solve problems effectively
- Excellent verbal communication and active listening skills
- Ability to build strong relationships with customers and colleagues alike
Benefits
💸 This Is What We Offer:
- 🏡 Comprehensive relocation package: We will cover all expenses from the moment you leave your home until you are settled into your first rental in Greece
- 💰 Bonus❗️❗️❗️: Earn rewards for hitting targets and delivering great results
- 🏌️ Career growth opportunities: Advancement paths to roles such as Supervisor, Quality Analyst, Senior CSR, or Trainer
- 🧬 Health insurance: Full coverage for peace of mind
- ✈️Relocation support: Assistance with finding housing, setting up a bank account, and completing necessary paperwork for your new life in Greece
🧲 Interested? We look forward to getting to know you! Apply now and kick-start your career in Greece by joining our team.
🏳️🌈 We welcome applications from people of all genders, backgrounds, and origins. Although the masculine form is used in this job posting for readability reasons, all genders are equally welcome.