Join Patrique Mercier Recruitment JP as a Polish Customer Service Agent and embark on an exciting journey to Greece with a fully paid relocation package! In this role, you will be an essential part of our customer service team, providing exceptional assistance to Polish-speaking clients. Your responsibilities will include addressing inquiries, resolving issues, and ensuring a high standard of customer satisfaction. If you're passionate about delivering excellent service and wish to explore a vibrant new culture, this opportunity is perfect for you!
Responsibilities
- Provide outstanding customer service to Polish-speaking customers via phone, email, and chat.
- Efficiently handle customer inquiries and resolve issues to ensure satisfaction.
- Maintain a strong understanding of company products and services to support customers effectively.
- Document customer interactions accurately in the company's CRM system.
- Collaborate with team members to enhance service delivery and customer experience.
- Participate in training sessions to continually develop your skills and knowledge.
- Offer feedback and suggestions to improve processes and customer satisfaction.
Requirements
- Fluent in Polish and English, both written and spoken.
- Excellent communication skills with a focus on customer satisfaction.
- Ability to thrive in a fast-paced, team-oriented environment.
- Prior experience in customer service is a plus but not mandatory.
- Proactive, adaptable, and positive mindset with strong interpersonal skills.
- Willingness to relocate to Greece and embrace a new culture.
- A genuine enthusiasm for assisting customers and helping them with their needs.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )